Faced the AML procedure$5800 exchange 1. During the application, the moderator canceled it manually, I turned to the online chat, to which they assured me that everything was fine and we were just waiting for confirmation, when all the confirmations were confirmed, the support said that these funds were frozen high risk. 2. Support said that the funds were frozen by the cryptocurrency exchange, they refused to name the exchange. 3. It is not written anywhere that the exchange takes place on the exchange, it is still not clear to me why the exchange is made by the exchange and not by them. 4. Nothing is written in the rules if the client refuses to undergo the AML procedure And also, as I understand it, most likely the exchange was Binance, I will contact all polar exchanges and indicate the wallet to which the funds were sent.
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